Refund policy

Due to the handmade, one-of-a-kind nature of our concrete work, we do not typically accept returns or exchanges. We celebrate the natural imperfections, air bubbles, and color variations that make each piece unique. However, your satisfaction is important to us. If your order arrives damaged or if there is an issue with your piece, please reach out to us at nm.soona@gmail.com and we will see what we can do to make it right.